DELIVERY PRICES
SHIPPING POLICY
L I T H U A N I A
Free delivery on all orders
​
E U R O P E
Up to £50- £11.50
From £50 to £100 - £9
FREE DELIVERY on orders over £100
​
U S A
Up to £50 - £9.50
From £50 to £100- £13
FREE DELIVERY on orders over £100
​
T H E R E S T O F T H E W O R L D
Up to 250g - £3.50
Up to 1kg - £10.50
Up to 2kg - £14.50
2kg and more - £17+
FREE DELIVERY on orders over £300
​
We incline to dispatch all orders that are already in stock on the same day if ordered before 1 PM (GMT+2). All customised orders take up to 3 days to produce and dispatch. Most Lithuanian deliveries tend to arrive within 2-5 business days, Europe 3-7 business days, the rest of the world 5-14 working days, delivery times may vary during the festive season.
RETURN POLICY
Most decorations are custom made orders and as such are non-refundable and non-exchangeable. We try our best to pack and protect our products, but we cannot control the way the package is handled once it has left our studio. If your parcel arrives in any part damaged or you wish to return it, please get in touch within 3 days of delivery to arrange a replacement or refund if applicable.
​
Please NOTE we do NOT offer refunds for the following:
​
Wrong item or size purchased
Colour and shape variance
Incorrect/insufficient address provided
Change of natural ingredients
CONSISTENCY & PRODUCTION
All our decorations are crafted by hand and made to order. Due to the use of natural ingredients which makes at least 95% of our produce, each ingredient has its own individual shape and might change in colour and form with time. The availability of certain materials from nature is limited according to the season in which case some elements might be replaced by similar-looking material or alternative version. Please note that each product is a custom order and 100% hand-made, which makes it unique, one only and might have a slight difference in detail. We try our best to keep the consistency and quality of each item to its best.
Products may vary in colour to how they are seen on the screen due to different monitor calibration, colour and resolution settings. We try to give as many examples using a different light source, products and close-ups to give the most precise visual picture.
STORAGE & CARE
We highly recommend keeping the decorations in dry conditions with ambient heat, do not store in direct sunlight, near heaters or in a damp environment. Unless stated otherwise, please keep the decorations indoors at room temperature. For wreaths and bouquets based on unpreserved natural elements like pinecones, pine, fir and moss we suggest keeping them outdoors to keep them looking fresh, same shape, size & colour as long as possible.
PAYMENT METHODS
Credit / Debit Cards
PayPal
Stripe
Bank transfer
WHOLESALE INQUIRIES
For all wholesale inquiries please contact us directly.